Need to change my email address but my current password doesn't match?

[hexmonkey]

Trying to renew, but I no longer have access to the email address in my profile.
Go to the profile page to change my email address but when I enter my current password, it tells me it doesn't match. I know it's correct, because I just logged in with it.

Can anyone help? Yooper?

 

[Hawkbox]

That's weird.

 

[hexmonkey]

And as you can see, I'm still showing up as a Premium Member...?

 

[hexmonkey]

This is kind of a shitty situation because I'm here waving my money, but unpaid members don't get support, so I'm here asking an empty forum for help. Just so I can pay.

 

[Hawkbox]

@Yooper usually responds fairly quickly, I imagine something else has come up that is eating her time.

 

[Yooper]

We're working on this!

In the meantime, if you need something done, like an email change, please let me know and I will change it for you until this is fixed. If you send me a private message via the "conversation" link, I will get an email notice so that I can fix it right away.

 

[hexmonkey]

I put through the payment anyway so I could get to the support email page and Yooper got it fixed! I don't have a payment acknowledgement email but at least I can use my account again!

 

[Yooper]

I'm glad it works for you! Please let me know if you have any further problems.