System won't accept my payment details. UK cards.

Discussion in 'Recipe Editor' started by Cadarn, Sep 14, 2017.

  1. Cadarn

    Cadarn New Member

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    So the system won't accept my payment cards. Tried a couple of different cards. I am UK based has anyone else had the problem? Pretty stupid that I can't raise a support request until I go premium but can't go premium because of this issue. Brewers Friend team - If you want to charge something you need to offer support. Please contact me!
     
  2. Yooper

    Yooper Administrator
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    I'm unable to figure this one out- so I'll get the developer on this and we'll figure it out. We have plenty of UK and Aussie members, so we do have the ability to take payments from overseas (non-US) customers. Let me get answers on this right away. Thanks for your patience!
     
  3. Cadarn

    Cadarn New Member

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    @Yooper - Any news on this? I've tried both MasterCard and Visa to no avail.

    EDIT: Okay I just got this to work. I tried my VISA DEBIT again and it failed. Finally got the MasterCard payment to go through. Not sure what the issue was but prob worth investigating on your end. It would be great to have some kind of 'contact us' form for billing issues.
     
  4. Yooper

    Yooper Administrator
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    I sent you an email this morning regarding this. Glad it's worked out finally!
     
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  5. Cadarn

    Cadarn New Member

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    Thanks for your help with this Yooper!
     
  6. Mark D Pirate

    Mark D Pirate Well-Known Member

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    just to be sure it works please post your CC details in a PM to me , i shall rigorously check which ebay stores it work in
     
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