Lack of receipt

Discussion in 'Recipe Editor' started by Dresden, Dec 28, 2015.

  1. Dresden

    Dresden New Member

    Joined:
    Mar 16, 2014
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    0
    Hi!

    I purchased the two-year subscription and only got a confirmation, with no receipt. I need the receipt for my personal accounting. Is it possible to look into this?

    I've tried twice to contact using the contact form, but not gotten any answer.

    Thank you for your help.

    //Dresden
     
  2. Tech

    Tech New Member

    Joined:
    Feb 2, 2016
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    0
    I have the same problem. what can I do?
     
  3. Dresden

    Dresden New Member

    Joined:
    Mar 16, 2014
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    0
    Still no answer, which is a real shame. This is an important matter for me and my company as we need to declare our taxes, and we lack the receipt for this purchase.

    If anyone from Brewer's Friend reads this, please respond, as I feel we are being stonewalled here. I've tried contacting you multiple times, including calling to Cultured Media to whom I know you are affiliated, without success. Any answer is appreciated.
     
  4. Josh (Brewer's Friend)

    Josh (Brewer's Friend) Administrator
    Staff Member

    Joined:
    Nov 24, 2014
    Messages:
    183
    Likes Received:
    38
    Trophy Points:
    28
    Gender:
    Male
    Location:
    Saint Johns, FL
    Home Page:
    Hi guys, very sorry for the delay (and lack of response). Can you each please email me at [email protected] with the details of your purchase (date, PayPal vs. Stripe, your email)? I can go find your transactions and put together a receipt for you.
     

Share This Page

arrow_white