Big Props to High Gravity

Discussion in 'General Brewing Discussions' started by Texas Ale Works, Apr 26, 2020.

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  1. Texas Ale Works

    Texas Ale Works Well-Known Member

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    #1 Texas Ale Works, Apr 26, 2020
    I went to brew today on my High Gravity BIAB system and something in the 110 leg was/is not working. there is now power to the switch ( it wont light up) and no power to the plug.

    I sent the HG team a quick email to see what the parts are that I may need to replace, and in less than 30 min, they had replied and offered a solution, ON A SUNDAY!!!!

    I am so glad that all my research led me to High Gravity, they are amazing!

    Tim
     
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  2. Craigerrr

    Craigerrr Well-Known Member

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    #2 Craigerrr, Apr 27, 2020
    Service is worth something, it's worth paying a little more for.
     
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  3. Hawkbox

    Hawkbox Well-Known Member

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    #3 Hawkbox, Apr 28, 2020
    Yup. I'd never heard of them either, now I'm gonna look them up.
     

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