Update. Ryan from Spike Brewing called me personally to discuss the issue with the kettle. Holiday timing is tough in situations like this....I understand. His response was professional and apologetic. I could not have asked for a better response or commitment to customer service! About an...

Thanks for the reply. I have attempted email and chat. I understand the holidays and all...no luck. Hoping someone had a contact phone number.

Hope everyone had a great Christmas! I have a slight issue with a quality concern regarding spike Brewing equipment and was wondering if anyone had a phone number I could call. I have a lot of spike equipment and this is my first concern. With a big brew day planned in 5 days...I really...